At Freelance, we are committed to offering transparent, fair, and consumer-friendly policies in accordance with the Consumer Protection Act, 2019 and the Consumer Protection (Direct Selling) Rules, 2021. We understand that circumstances may change, and you may wish to cancel your access to our online courses. This policy outlines the terms and conditions regarding course cancellations and refunds.
Cancellation Window
You may request the cancellation of your course enrolment within 24 Hours from the date of
purchase. This policy is designed to ensure fairness while protecting digital intellectual
property.
Cancellation Process
To cancel your course purchase, please email our customer support at contact.freelancetechacademy@gmail.com
with the following details:
- Your full name
- Registered email ID
- Order/Enrollment ID
- Reason for cancellation
Refunds for Cancelled Orders
If the cancellation request meets the eligibility criteria above, a 100% refund will be issued
via the original mode of payment.
The refund will be processed within 10 to 14 business days, depending on your financial
institution.
Late Cancellation& Ineligible Refunds
No refunds shall be issued if the cancellation request is received after 24 Hours of purchase.
Contact Us
If you have any questions or concerns regarding our Cancellation Policy or need assistance with cancelling an order, please contact our customer support team by writing to us at email: contact.freelancetechacademy@gmail.com or contacting us on 8707646972. We are here to assist you with any cancellation-related inquiries.
Policy Changes
Freelance reserves the right to update this Cancellation Policy. Any changes will be posted on our website, and we encourage you to review this policy periodically.
Thank You for Purchasing with Freelance
We value your trust in Freelance. Our goal is to ensure that every learner is satisfied and empowered through our online education offerings. Should you need any assistance, our team is just a message away.